windows Virtual PC IP issue

Steve Bulloch 0 Reputation points
2026-06-29T18:17:26.6766667+00:00

so we are using window Virtual PC for some of our Employees and on the then reset her account and once she did and we got back in her IP address shows she is in Canada, while our other V PC accounts show PHX AZ or at least in the USA , so because her IP address is in Canada some of the Sites she needs to go to Like axon.com . will not let her and will block her, I have tried resetting her account again still has the same Problem , I have gone into the Config in V PC and did the IPconfig / Release , then ipconfig / Renew , then Finally Netsh int IP reset and restarted the V PC but the Ip is still showing she is in Canada so I'm really out of Idea of how to fix this issue .

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

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  1. Jose Benjamin Solis Nolasco 9,451 Reputation points Volunteer Moderator
    2026-06-29T18:43:48.6466667+00:00

    Welcome to Microsoft Q&A

    Hello @Steve Bulloch I hope you are doing well.

    This doesn't appear to be an issue with the VM's internal IP configuration. Commands such as ipconfig /release, ipconfig /renew, or netsh int ip reset only affect the private IP inside the VM. The public IP and its geolocation are determined by Azure's outbound connectivity (for example, a NAT Gateway, Load Balancer, Azure Firewall, or the default outbound IP). Additionally, IP geolocation databases can sometimes report an Azure IP as being in a different country than the actual Azure region.

    Please check the following:

    • Verify whether the affected user is connected to a VPN or proxy.
    • Compare the public IP (https://ifconfig.me) from the affected VM with a working VM.
    • If your organization uses a secure web gateway (Zscaler, GlobalProtect, Cisco AnyConnect, etc.), verify that the user is assigned to the correct exit location.
    • If no VPN or proxy is in use, review the Azure outbound public IP configuration for the virtual machine or subnet.

    If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily. Thanks!

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