Unable to deploy Grok 4.3 on Azure AI Foundry — error 715-123420, suspected RTFP block — requesting moderator help to create collaboration ticket

Florin Cosmin 0 Reputation points
2026-06-26T14:55:12.45+00:00

I am unable to deploy any model on my Azure AI Foundry resource. Deployment fails immediately with a generic BadRequest error. Based on multiple Q&A threads (5856351, 5825772, 5836072, 5858622), this matches the pattern of a Real-Time Fraud Protection (RTFP) platform-level block.

Error message: "An error occurred. Please reach out to support for additional assistance."

What I've confirmed:

  • This is not a region, quota, RBAC, or configuration issue
  • The failure is immediate and occurs at the subscription level before provisioning begins
  • I cannot file a technical support ticket because I am on the Basic support plan

Details for the review team:

  • Subscription ID: bc14a3a5-1ce6-480d-b4d8-ed0c002e8eb4
  • Resource: ms-learn-cosmin-resource
  • Resource group: rg-ms-learn-cosmin
  • Deployment name: grok-4.3
  • Correlation ID: 4188cec2-272a-4ec7-911b-960b103b2beb
  • Timestamp: 2026-06-26T14:43:29Z

I am requesting that a Microsoft moderator please route this to the Fraud Protection & Security (RTFP) team for manual review and unblock, or create a collaboration ticket on my behalf. Thank you.I am unable to deploy any model on my Azure AI Foundry resource. Deployment fails immediately with a generic BadRequest error. Based on multiple Q&A threads (5856351, 5825772, 5836072, 5858622), this matches the pattern of a Real-Time Fraud Protection (RTFP) platform-level block.

Error message: "An error occurred. Please reach out to support for additional assistance."

What I've confirmed:

  • This is not a region, quota, RBAC, or configuration issue
  • The failure is immediate and occurs at the subscription level before provisioning begins
  • I cannot file a technical support ticket because I am on the Basic support plan

Details for the review team:

  • Subscription ID: bc14a3a5-1ce6-480d-b4d8-ed0c002e8eb4
  • Resource: ms-learn-cosmin-resource
  • Resource group: rg-ms-learn-cosmin
  • Deployment name: grok-4.3
  • Correlation ID: 4188cec2-272a-4ec7-911b-960b103b2beb
  • Timestamp: 2026-06-26T14:43:29Z

I am requesting that a Microsoft moderator please route this to the Fraud Protection & Security (RTFP) team for manual review and unblock, or create a collaboration ticket on my behalf. Thank you.

Azure OpenAI in Foundry Models

2 answers

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  1. Anshika Varshney 15,460 Reputation points Microsoft External Staff Moderator
    2026-07-07T19:44:55.9166667+00:00

    Hello @Florin Cosmin

    We have received an update from the PG team that the issue has been rectified. Analysis and adjustments completed, please try again within 1-2hours.

    Could you please check from your end and confirm whether the issue is now resolved?

    Looking forward to your response.

    Thankyou!

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  2. Sina Salam 31,296 Reputation points Volunteer Moderator
    2026-06-27T11:02:55.57+00:00

    Hello Florin Cosmin,

    Welcome to the Microsoft Q&A and thank you for posting your questions here.

    I understand that you are unable to deploy Grok 4.3 on Azure AI Foundry — error 715-123420, suspected RTFP block — requesting moderator help to create collaboration ticket.

    This issue is most consistent with a Microsoft-side Azure AI Foundry / Azure AI Services platform protection block at the subscription or resource level, which requires Microsoft backend review and cannot be fixed by recreating the resource or changing deployment settings.

    The resolution is to:

    • Stop repeated redeployment attempts.
    • Submit the subscription, resource ID, correlation ID, timestamp, model name, and error code privately to Microsoft Support or the Microsoft moderator.
    • Ask Microsoft to escalate the case to the Azure AI Foundry / Azure AI Services backend protection review team.
    • If using only Basic support, either continue through the moderator’s private escalation path or temporarily purchase a paid Azure support plan, because Basic support does not include technical support for this type of backend investigation.
    • After Microsoft confirms the block is reviewed or cleared, validate deployment only once using a known available model from the Foundry model list. Microsoft documents that Foundry deployments require a valid Azure subscription, a Foundry project/resource, and Cognitive Services Contributor or equivalent permissions.

    Use the below official Microsoft resources for more reading and steps:

    Do not hesitate to let me know if you have any other questions, steps or clarifications.

    I hope this is helpful. Please close the thread by upvoting and accepting the answer if any part of it is helpful.

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