Microsoft Bookings Time Zone Issue

Question

Microsoft Bookings Time Zone Issue

Monica Vella 0

Hello!

I am currently working on implementing Microsoft Bookings for my organization, and we work with many individuals across different time zones.

As a test, I added a colleague as a staff member to a booking. She is located in British Columbia, while I am located in Ontario. Her business hours are set to 9:00 a.m. to 4:00 p.m. Pacific Time, which would be 12:00 p.m. to 7:00 p.m. Eastern Time.

However, when I booked a 9:00 a.m. appointment with her through the booking system, the meeting appeared in her calendar as 6:00 a.m., rather than within her expected working hours.

Is there a way to configure Microsoft Bookings to account for the staff member’s local availability, for example, recognizing that she is available from 9:00 a.m. to 4:00 p.m. Pacific Time / 12:00 p.m. to 7:00 p.m. Eastern Time — while still displaying available booking times in the booker’s own local time zone?

Our goal is to ensure that the person making the booking sees times in their own time zone, but that appointments can only be booked during the staff member’s actual working hours.

Thank you!

Ryan-N 15,555 Reputation points Microsoft External Staff Moderator

2026-06-26T18:44:17.1733333+00:00

Hi Monica,

I hope everything is going well on your end.

I’m following up on the support thread we've been working through together. I wanted to check in and see if the information I shared in my previous answer helped resolve the issue you were experiencing.

If you're still experiencing any issues or have further questions, please feel free to reach out at any time. I’m always happy to help if you need anything else.

I want to ensure everything is functioning smoothly and that your experience remains seamless.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Warm regards,

1 answer

Your answer

Ryan-N 15,555 Reputation points Microsoft External Staff Moderator

2026-06-26T18:44:17.1733333+00:00

Hi Monica,

I hope everything is going well on your end.

I’m following up on the support thread we've been working through together. I wanted to check in and see if the information I shared in my previous answer helped resolve the issue you were experiencing.

If you're still experiencing any issues or have further questions, please feel free to reach out at any time. I’m always happy to help if you need anything else.

I want to ensure everything is functioning smoothly and that your experience remains seamless.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Warm regards,

Answer 1

Hi Monica,

Welcome to the Microsoft Q&A forum.

Based on your description, you would like the displayed time to be automatically converted to the attendee's local time zone when they book an appointment.

To achieve this, please follow the steps below:

Configure the Booking Page

Step 1: Open the Booking Page.

Step 2: Select Region and Time Zone Settings.

Step 3: Uncheck the option Always show time slots in business time zone.

User's image

Verify and Configure the Time Zone in Outlook

Bookings relies on the Outlook time zone settings. Therefore, please ask your staff member to verify that the correct time zone is configured in Outlook.

Step 1: Go to Settings > Calendar > View.

Step 2: Under Time zone, select Pacific Time.

User's image

After completing the steps above, when users open the booking link, the appointment times will be automatically converted to their local time zone. At the same time, your staff member will continue to receive bookings within their configured working hours.

Here is a screenshot showing the expected result:

User's image

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

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