Hi Nicoletta Turano •
If your Epson is printing test pages with ink but regular documents come out blank, it usually points to a software or driver issue rather than the hardware itself. A quick fix that often works is reinstalling or updating the printer driver from Epson’s official site. Also, double‑check that the document isn’t set to print in “economy” or “toner save” mode, which can sometimes cause blank outputs.
Another thing worth trying is to remove the printer from Windows and re‑add it fresh, so the spooler resets. If you’re using Microsoft 365 apps, make sure the printer is selected correctly in the print dialog sometimes it defaults to a virtual printer like “Print to PDF.”
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