Redemption Error i tried different devices and log out too not working

Mahaveer Gautam 20 Reputation points
2026-06-21T14:01:02.2933333+00:00

Screenshot 2026-05-18 211843

While attempting to redeem the Free Spotify Premium Subscription (2 months) offer through Microsoft Rewards, the user encountered an error message stating:

“Couldn’t complete your order. There was an error processing your order. Please try again later.”

All required tasks were completed successfully before redemption. The error appears during the final order‑processing stage, preventing completion of the offer. The issue may stem from temporary server or payment‑processing instability on Microsoft Rewards or Spotify’s integration side.

#Microsoft Rewards, #Spotify, #Redemption error

Microsoft Edge | Website issues | Android
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Answer accepted by question author
paulr0511 48,365 Reputation points Independent Advisor
2026-06-21T15:49:21.97+00:00

Hello, good day and thanks for your question. Sorry to know about this and I understand that you have encountered an issue with regards to Spotify redemption in Microsoft Rewards.

Please check and test this on the Bing app or on a different browser or use Incognito or inPrivate browsing as an alternative.

If you will still encounter an issue after checking the above and if it will still be the same later today or tomorrow, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team.

Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

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