Vision Studio redirects to Microsoft Foundry and OCR features missing

Hello @Sleven Calebra,

Thank you for reaching out to Microsoft Q&A and providing the details of your environment.

Based on your description, this appears to be related to the portal experience and resource access path rather than an outage of Azure AI Vision services. While some Vision Studio entry points now redirect into Azure AI Foundry experiences, OCR capabilities such as Read OCR, Read Handwriting, and Image Analysis should still be available when the appropriate resource, permissions, and supported experience are being used.

Vision Studio is a web-based experience used to explore and test Azure AI Vision capabilities. The experience relies on selecting and authenticating against an Azure AI Vision or Azure AI Services resource within your subscription.

If the portal redirects into Azure AI Foundry and only exposes a limited feature set (for example, Face-related functionality), it may indicate that:

• The selected resource does not support the expected Vision capabilities.

The portal is associating your session with a different resource than intended.

There is an access or permission issue affecting feature visibility.

A portal/UI issue is preventing the full Vision Studio experience from loading.

At this time, there is no supported process to "remove a tenant from Foundry preview" to restore legacy Vision Studio functionality. The behavior is typically determined by the current service experience, resource configuration, and account permissions.

Recommended validation steps

1. Verify service health

Please first confirm there are no ongoing service issues:

• Sign in to the Azure portal.
• Review Azure Service Health and Resource Health for your Azure AI Services resource.
• Confirm there are no active incidents affecting Azure AI Vision or Azure AI Services in East US.

2. Verify the resource being used

You mentioned the following resource:

Resource Name: aisorter123

Region: East US

SKU: S0

Please confirm:

The resource is active and healthy.

The resource type is Azure AI Services / Vision-capable resource.

The resource belongs to the same subscription and tenant being used when accessing Vision Studio.

Since Vision Studio requires selecting a resource during onboarding, please verify that the correct resource is being chosen after sign-in.

3. Verify permissions

Please review the permissions assigned to your account.

Check:

Microsoft Entra ID access to the tenant.

IAM permissions on the Azure AI Services resource.

Whether your account has sufficient access to use Vision Studio features.

At minimum, verify that you have appropriate access to the resource and subscription. Permission issues can sometimes result in a reduced or incomplete studio experience.

4. Validate resource selection in Vision Studio

If Vision Studio loads successfully:

Select Choose Resource.

Ensure the correct subscription, tenant, and Azure AI Services resource are selected.

Retry loading OCR and Image Analysis experiences after resource selection.

An incorrect resource selection can result in only a subset of capabilities appearing.

5. Test from alternate environments

Please verify whether the behavior is reproducible:

In an InPrivate/Incognito browser session.

In a different browser.

With browser extensions disabled.

Using another user account with access to the same subscription (if available).

This helps determine whether the issue is tied to a specific account session or tenant-wide experience.I Hope this helps. Do let me know if you have any further queries.

If this answers your query, please do click Accept Answer and Yes for was this answer helpful.

Thank you!

Hello Sleven Calebra,

Greetings! Thanks for raising this question in Q&A forum.

What you are seeing is expected behavior and not a tenant problem. Vision Studio is being retired, and Azure AI Vision (Image Analysis, OCR/Read) has now moved into the new Microsoft Foundry portal. That is why all the old Vision Studio links automatically send you to Foundry. The older Read API versions (1.0 to 3.1) are also being phased out, so they no longer show up as separate tiles. Your AI Services resource (aisorter123) is fine, you just need to reach OCR and Image Analysis through Foundry instead of the old Vision Studio.

Here is how you can get to OCR and Image Analysis again.

Open the Foundry portal Go to https://ai.azure.com and sign in with the same account tied to your tenant.

Create or open a Foundry project If you don't already have one, create a new Foundry project under your subscription "Azure subscription 1".

Connect your existing Vision resource Inside the project, go to Management Center, then Connected resources, and add your existing aisorter123 resource as a connection. You do not need to create a new resource, the same S0 resource works fine.

Use Image Analysis and OCR from the project Once connected, go to the Vision section inside your Foundry project. From there you can run Image Analysis, which includes OCR (Read) as part of the unified Analyze Image feature, instead of it being a separate Read tile like before.

If you only see Face features This usually means the project has not been connected to your Vision resource yet, or the resource region does not support the newer Image Analysis 4.0 API. East US is supported, so reconnecting the resource as shown above should resolve it.

For code based access If you are calling this programmatically, use the Image Analysis 4.0 REST API or SDK and include Read in the features parameter to get OCR text along with tags, captions, etc in one response.

You can find the full guide here: https://learn.microsoft.com/en-us/azure/ai-services/computer-vision/concept-ocr

If your scenario is mainly extracting text from scanned documents, forms, or invoices rather than photos, Azure Document Intelligence Read model is actually a better fit and worth checking out too.

If this answer helps you kindly accept the answer which will help others who have similar questions

Best Regards,

Jerald Felix.