History of previous chats. Start date/time; End/time; duration of the chat with that person.

Semyon Foygel 0 Reputation points
2026-06-10T08:29:57.18+00:00

In MICROSOFT TEAMS When I chat I don't see History of previous chats. Start date/time; End/time; duration of the chat with that person. Why?

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
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  1. Liora D 18,915 Reputation points Microsoft External Staff Moderator
    2026-06-10T09:05:20.3766667+00:00

    Dear @Semyon Foygel,

    I hope you’re having a good day.

    Thank you for your question, I understand that you’re expecting to see details such as the start time, end time, and total duration of your chats in Microsoft Teams, similar to how some other communication tools work.

    In Microsoft Teams, chat works a bit differently. Conversations are designed as a continuous thread, not as separate sessions with a defined beginning and end. Because of this, Teams does not calculate or display a “start time,” “end time,” or “duration” for a chat between two people.

    What you will see instead is a full history of messages, where each message has its own timestamp showing when it was sent. This allows you to track when each part of the conversation happened, but not to group the conversation into a single session with a duration.

    User's image

    If you are looking for start/end time and duration, those types of details are only available for meetings or calls in Teams, not for regular chat conversations.

    I hope the information above helps clarify the situation.

    If your experience differs from what I described, or if the interface you are seeing does not match this behavior, please feel free to share more details along with screenshots. I would be very glad to take a closer look and assist you further.

    Warm regards, 

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  2. AI answer

    2026-06-10T08:30:14.7233333+00:00

    Teams chat does not provide a built-in view that shows per-conversation metrics like start date/time, end date/time, or total duration of a chat with a specific person.

    What is available instead is the continuous chat history itself (messages shown in the chat thread) and some related behaviors:

    • One-on-one and group chats keep their message history in the thread, but there is no summary view of “sessions” with start/end timestamps or durations.
    • When someone is added to a group chat, you can choose how much existing chat history they see, but this is still message history, not a duration log.
    • For meetings, recurring meeting chats persist across occurrences, and participants can see previous messages, but again there is no per-chat duration field.

    So the reason those specific fields (start time, end time, duration) are not visible is that Teams does not expose chat history in that summarized, session-based format.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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