Fix an Update to MS 365 Power App

Question

Fix an Update to MS 365 Power App

Engman, W C (Chad) 0

I'm using A Power App form and I made minor updates to the form but even after I publish the new version when I access the form from the ECN Site it's hosted on the old version always comes up. What's happening. I have refreshed and deleted history etc.

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2 answers

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Answer 1

Hi @Engman, W C (Chad)

Thank you for sharing your concern.

Based on your description, this behavior is typically not related to the publish action itself, but rather to how the app is being loaded from the hosting site. When a Power App is embedded, the host page may continue to serve a previously cached version of the app. This can occur due to browser caching, session reuse, or delays in how the hosting page refreshes its embedded content. As a result, you may still see an older version of the app even after a successful publish.

To resolve this, you could try to:

Allow time for cache refresh on the hosting site

Embedded apps may not update instantly and can take some time before the latest version is reflected.

Test in an Incognito/Private window

This helps determine whether the issue is caused by cached data or session persistence.

To ensure I fully understand your situation and provide the most effective assistance, I’ll need a few additional details, such as:

Could you please clarify what you mean by the “ECN site” in your setup?

Is the Power App embedded within a SharePoint page, Power Pages site, or a custom web application?

When you open the app directly from Power Apps, do you see the latest published version?

Does this issue also occur for other users in your tenant or when accessed from a different device?

I hope this helps.

If you have any additional concerns, feel free to comment below. I would be more than happy to assist.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Hin-V 16,830 Reputation points Microsoft External Staff Moderator

2026-06-03T22:51:12.1533333+00:00

Hi @Engman, W C (Chad)

Good day and I hope you're doing well. I just wanted to check in and see if there is any update from you.

If you have any questions, please feel free to reach out. I’ll be happy to assist further.

Looking forward to your update.

Answer 2

Engman, W C (Chad) 0

Turns out it was the application. Not the sharepoint environment. Even though I published in edit mode that actually never did anything. When I pulled up the file and inspected the version. It showed that the older version was still the active version, not the latest version as if I never published it. So in that menu I was able to make the latest version active and then it worked as it was supposed to. Apparently the publish in edit while it said it completed nothing actually happened. It works now but i would still like to find out why the publish doesn't work as advertised.

Hin-V 16,830 Reputation points Microsoft External Staff Moderator

2026-06-04T21:38:53.8633333+00:00

Hi @Engman, W C (Chad)

Thank you for your response and for sharing the update.

I'm glad to hear that the issue is now working correctly on your end.

For your concern, this behavior is likely related to how versioning works in Power Apps. When an app is edited, a new version is created, but that version is only saved and not yet visible to end users. For changes to take effect, the version must not only be published but also set as the active version.

In your case, it seems the publish action appeared to complete, but the newer version was not actually set as active. As a result, the system continued to use the older version, which is why the previous behavior persisted. Once you manually selected the latest version as active, the app started working as expected.

As far as i know, the publish process may not fully complete on the backend even if the UI indicates success. This can be due to temporary session issues, service delays, or other transient conditions that prevent the new version from being promoted properly.

Please note that this summary is based on my own findings and may not fully address your concerns. Since this forum does not have a dedicated Power Platform tag, you may receive more relevant guidance by posting your question in the Find answers across the Microsoft Power Platform Community. The reason I suggest posting a new topic there is that in the general Q&A Forum, resources and expertise on Power apps are limited. In the Microsoft Power Platform Community Forum, you’ll find the most qualified group of respondents, and other partners who regularly read the forums can share their knowledge or learn from your interaction.
I hope this helps.
If you need any clarification or further assistance, please feel free to reach out.
Warm thanks and have a nice day.
Hin-V 16,830 Reputation points Microsoft External Staff Moderator

2026-06-05T22:43:17.5066667+00:00

Hi @Engman, W C (Chad)
I hope the provided information were able to fully addressed your concern.

If you have any additional concerns, feel free to comment below. I would be more than happy to assist.
Warm thanks.