how to test teams audio and video to see if it's working

To test that Microsoft Teams audio and video are working, use Teams’ device settings and the built-in test call.

1. Open device settings in Teams (before a meeting)

1. In Teams, select Settings and more (three dots in the top-right).
2. Select Settings.
3. Select Devices.
4. Under Audio > Audio settings:
   • Choose the correct Speaker from the Speaker dropdown.
   • Choose the correct Microphone from the Microphone dropdown.
5. Under Camera (if shown), select your camera and confirm the preview looks correct.
6. Select Make a test call. Follow the Test Call Bot instructions, speak a short message, and play it back to confirm mic, speaker, and camera all work. Adjust devices if needed and repeat if necessary.

Notes about test calls

• Test calls are currently available only in English.
• The test recording is deleted immediately after the call and is not retained.
• The test call feature is not available in Teams on the web.

2. Check audio during a meeting

1. In a Teams meeting, select the dropdown arrow next to Mic.
2. Select More actions > Audio settings.
3. Under Speaker, make sure the correct device is selected and not muted.
4. Under Microphone, make sure the correct mic is selected.

3. If video or audio still don’t work

• For camera issues, make a test call as above and, if needed, follow the troubleshooting steps in My camera isn't working in Microsoft Teams.
• For microphone issues, verify the correct mic is selected in Devices and use Make a test call as described above.
• For speaker issues, ensure the correct speaker is selected and test again with Make a test call.

References:

• My camera isn't working in Microsoft Teams
• My speaker isn't working in Microsoft Teams
• My microphone isn't working in Microsoft Teams
• Manage audio settings in Microsoft Teams meetings
• Tips for presenting in large meetings and events in Microsoft Teams
• MeetingsHome-Module1-Featured