This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 50%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Im trying to buy visual studio 2026 pro, but that whole process seems broken? I can add it to cart, but when i try to checkout, it just gives an error like "we cant find any microsoft account" and if i try to create a new account, i get an error like "you cant use work or education account"
Trying to call Microsoft is like expecting an answer when talking to a rock - so i gave up after 30 min on the line.
Now im locked out from work, because the community license is experied and Im not been able to buy a new version for many days.
Should this be the sign that I have to finally have to move to Jetbrain rider?
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Honestly, I'd be pretty frustrated too. If Microsoft is actively blocking you from buying the product, that's a bad experience for a paying customer.
Before jumping to Rider, I'd try purchasing through a reseller or Visual Studio subscription partner if that's available in your region. Sometimes that ends up being easier than dealing with the Microsoft Store directly.
Hi Zach,
The error message suggests there may be an issue with the Microsoft account being used during the purchase process.
A few things you can try:
To help narrow down the cause, could you share:
With those details, the community may be able to provide more specific guidance.
Thank you.
Are you seriously expecting me to debug your sales funnel? I have a business account (same as used here) where i buy many other software and services from Microsoft.
Im i too demanding when I expect Microsoft to fix their own sales funnel without me «debugging it for free»?
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more