Accessing Excel on my Microsoft account

To access Excel that is included with a Microsoft 365 subscription, use the account that the subscription is associated with and open Excel either as a desktop app (if your plan includes it) or as a web app.

1. Verify the correct account and subscription
   • Go to microsoft365.com or www.microsoft365.com in a browser.
   • Sign in with the Microsoft account or work/school account that the subscription is tied to.
   • If Excel opens in “Unlicensed” or “subscription canceled” state, confirm the subscription is active by signing in to the Microsoft account dashboard and checking Services & subscriptions. If the subscription is past due, follow the steps to pay for the past-due subscription so Excel can be used again.
2. Open Excel on the web (works on Mac)
   • After signing in at www.microsoft365.com, select Excel from the app launcher.
   • This lets Excel spreadsheets be created, opened, and edited directly in the browser.
3. If Excel still won’t let editing or shows subscription notices
   • If a notice appears such as “Account Notice” or “Unlicensed Product,” follow the guidance in the subscription-notice article to resolve payment or activation issues. If nothing is done, Office apps eventually go into reduced functionality mode where files can be opened but not edited.

If the subscription is Microsoft 365 Basic, note that it does not include the desktop Excel app; in that case, Excel must be used via the web as described above.

References:

• Why do I need an account to sign in to Microsoft 365 or Office?
• A subscription notice appears when I open a Microsoft 365 application
• Pay for a past-due Microsoft subscription
• How to access Microsoft 365 on a Chromebook
• What you can do in the Microsoft 365 apps on mobile devices with a Microsoft 365 subscription
• I forgot the account I use with Microsoft 365
• I can't sign in to my Microsoft account
• Use a screen reader to download and install Microsoft 365 applications from your Microsoft account
• I am unable to open and create documents - Microsoft Q&A
• When opening Word or Excel, getting a 'subscription canceled' message but I have renewed my Office subscription - Microsoft Q&A
• I have been using Excel for IPad for over a year and suddenly it has stopped working. - Microsoft Q&A
• Hello, I always had microsoft 365 products on my laptop. - Microsoft Q&A