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Unable to install 365 to my Mac as I have forgot my password

365 Pro Plus 0 Reputation points
2026-05-26T12:39:42.0866667+00:00

I have purchased 365 for Mac, I am unable to install as I have forgotten my log in password

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
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  1. DaveM121 882.3K Reputation points Independent Advisor
    2026-05-26T13:14:32.57+00:00

    If it is the Microsoft Account password you have forgotten, try using the steps they provide on this link to reset your account password.

    https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37

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