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"cerrar one drive" o "borrar y configurar one drive"

Soledad Aguiar 0 Reputation points
2026-05-25T13:20:56.5333333+00:00

Captura de pantalla 2026-05-25 a la(s) 10.06.08 a. m.

Estoy intentando reinstalar one drive en mi Mac pero cuando se abre la App automáticamente me salta una ventanilla que me dice "No pudimos encontrar la ubicación de la carpeta one drive" y las opciones son "CERRAR ONE DRIVE" o "BORRAR Y CONFIGURAR ONE DRIVE"
Dandole cerrar one drive no he logrado nada. Estoy considerando la opción "borrar y configurar one drive" pero me da miedo perder todos mis archivos. Me gustaría saber que pasa si le doy a esa opción, si solo significa eliminarlo por completo de la Mac o significa eliminar mi cuenta de one drive de forma permanente?
Necesito ayuda por favor

Microsoft 365 and Office | OneDrive | Other | MacOS
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  1. Hector FC 28,700 Reputation points Independent Advisor
    2026-05-25T14:35:52.1966667+00:00

    Hola mi nombre es Héctor y estaré feliz de ayudarte hoy.

    Si seleccionas la opción "Borrar y configurar OneDrive" no borrarás tus archivos de la nube ni eliminarás tu cuenta de forma permanente.

    Esta opción simplemente elimina los archivos temporales de configuración de la aplicación en tu Mac y desvincula tu cuenta localmente para que puedas iniciar sesión desde cero. Tus documentos siguen seguros en el servidor de Microsoft.

    ¿Hay algo más en lo que pueda ayudarte?

    Estoy atento a tus comentarios para continuar el acompañamiento.

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  2. AI answer

    2026-05-25T13:21:19.1033333+00:00

    The option “Borrar y configurar OneDrive” in macOS affects only the OneDrive configuration and local sync folder on the Mac. It does not delete the OneDrive account or permanently erase files stored in the cloud.

    On Mac, changing or resetting the OneDrive folder location is done by unlinking the Mac and reconfiguring OneDrive:

    1. OneDrive closes the current sync connection and “unlinks” the Mac from the account (equivalent to Unlink this Mac in OneDrive preferences).
    2. The local OneDrive folder path is cleared so it can be set again. During this process, local copies in that folder can be removed or moved, but the online files in OneDrive remain in the cloud.
    3. After reconfiguration, OneDrive signs in again and lets a new folder location be chosen. Files are then synced back from the cloud to that folder.

    Only if files are explicitly deleted from the OneDrive cloud (for example, via OneDrive on the web and then emptying the OneDrive recycle bin) are they permanently removed. Simply resetting/unlinking or reinstalling OneDrive on the Mac does not delete the online data or the Microsoft account.

    If the goal is just to fix the folder-location error and reinstall:

    1. In the OneDrive menu bar icon, open Preferences → Account → Unlink this Mac.
    2. Quit OneDrive.
    3. Optionally drag the OneDrive app to the Trash and reinstall it from the official download.
    4. Start OneDrive again and choose the desired folder location when prompted; existing files will sync back from the cloud.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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