Remotely update Team's default download location

Justin 0 Reputation points
2026-05-21T15:15:27.5666667+00:00

We have an issue with Teams: the default download location is set to the users' download folder, which is fine. But a while back we moved the files from one server to another. For most users it seems to have updated fine when the group policy updated, but for others it hasn't - it still shows the old location. And it has been months at this point. It's easy enough to get the user to update - it is just one letter different in the filepath, but I'm looking for a way to change that remotely for possible - to fix it for people that haven't noticed the problem yet, or at least identify who is still affected. We tend to use fileshares more than Teams, but we do get tickets through occasionally. Also there are some younger users we'd prefer to fix it on without having to walk them through it.

I have not found any way online so far. I did find that the "storage.json" in the roaming profile (Microsoft > Teams) has the old download location, but it doesn't update to the new location after it is changed in the desktop app. Any suggestions where the setting might be stored / how it can be updated?

Microsoft Security | Intune | Configuration Manager | Deployment
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  1. AI answer

    2026-05-21T15:15:43.1466667+00:00

    Teams stores the default download location as a per-user client setting and exposes it only through the Teams desktop UI. In the provided information, there is no documented registry key, Group Policy, or other centrally manageable setting for remotely changing or auditing the Teams download path.

    The only supported configuration that can be centrally controlled in this area is for OneDrive sync folder location via OneDrive policies, not the Teams client download folder. The OneDrive policies allow:

    • Setting the default location for the OneDrive folder via Group Policy/Intune.
    • Preventing users from changing that location.

    However, these policies do not affect the Teams desktop app’s “Downloads” location setting.

    Given the available information, there is no supported, documented method here to remotely update or query the Teams default download location for users.

    References:

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