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Excel on my mac is no longer supported

sean walsh 0 Reputation points
2026-05-19T04:13:51.39+00:00

I need help because my excel files crash when I try to search
And when i go to help it says my product is no longer supported

Microsoft 365 and Office | Excel | For home | MacOS
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  1. Estrella721 38,820 Reputation points Independent Advisor
    2026-05-19T04:49:45.32+00:00

    Hi,

    To better help you and guide you to the right solution, could you please check and confirm the following details?

    1. Are you subscribed to a Microsoft 365 subscription, or do you have a one-time Office purchase such as Microsoft Office 2024?
    2. Are you signed in to the same Microsoft account in your Office apps that you used when purchasing the license?

    Log in to your account: https://account.microsoft.com/services After logging in, check if the subscription is active or expired.

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  2. Gajendra Singh 0 Reputation points
    2026-05-19T04:15:22.2466667+00:00

    Check your subscription and Update it.

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