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Im 20 Years old, and I created a family to help my little brother (14yrs) play multiplayer (Minecraft) with me by changing the multiplayer setting on Xbox to allow for multiplayer. I already created the family and had invited him. I specifically sent him a request to be a member. But upon joining he was somehow both Family organizer and Family member. I tried removing from the family from my account (the adult) but I am unable to do any modification. I have also tried logging into his account but it is still shown as a member. I have no way accessing that Family organizer account.
This is what appears on his side of the screen. It doesnt show me at all, despite being the one who made the family in the first place.
Would appreciate a response!
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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Hi, POOTS _
This looks like a Microsoft Family Safety/Xbox family role issue, not a Minecraft issue. If the 14-year-old account is treated as a child account, only the adult organizer who granted consent can remove it or change Xbox privacy settings.
Solution: Here are some suggestions you can try:
Sign in at Microsoft Family Safety using the adult account that created or approved the child account. Open the child’s profile, remove parental consent first if that option appears, then try Remove from family group.
If the child account does not appear under Manage consent, it usually means consent was granted by a different Microsoft account. In that case, it is recommended that you check any other adult Microsoft accounts used on the PC, Xbox, or browser.
For Minecraft multiplayer, also try the Xbox Family Settings app or Xbox privacy settings, signed in as the organizer, then allow multiplayer/cross-network play. If no organizer account can be accessed, contact Xbox Support, because normal member accounts cannot fix organizer/consent ownership themselves.
Please be advised that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.
Thank you for your patience in reading, I hope this information has been helpful to you.
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