My videos lock up on msn all the time.. particularly if i skip commercial. Can you tell me how to fix this

ken howorth 0 Reputation points
2026-05-19T00:13:53.6+00:00

My videos lock up all the time on MSN… particularly if i skip ad or commercials. Can you tell me how to fix

Microsoft Edge | Audio and video playback | Previous Windows versions
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  1. SD - IA 178.7K Reputation points Independent Advisor
    2026-05-19T03:04:57.21+00:00

    Hello,

    As a first troubleshooting step, please go to edge://settings/system/manageSystem , go to Use Graphics Acceleration option, turn it off and verify if the problem gets resolved.

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    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, if your problem is resolved, please take a moment to rate the answer. Wishing you good luck!

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