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The manage consent option does not appear against the child i am trying to remove.
I was on a support chat for 40 minutes, showed them a picture and they sent me here. Please help this is very frustrating.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
The support person said this when they tried to do it:
I completely understand you right now and my apologies for the inconvenience this has caused you. We have tried to manually remove the childs account here but received error "Family.NotAllowedToRemoveMemberReceivingLegalConsent - Unable to remove user from family. TargetMemberReceivingLegalConsent"
Hello
Have you tried this link instead? https://account.live.com/mykids.aspx