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I NEED TO REMOVE MY EX'S DAUGHTER FROM MY ACCOUNT

juliana soliday 0 Reputation points
2026-05-16T17:58:42.2766667+00:00

HAVENT SPOKEN TO THEM IN OVER 15 YEARS

SUPPORT COULDNT HELP ME BECAUSE I AM NOT ABLE TO REMOVE CONCENT

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
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  1. EmilyS726 234.5K Reputation points Independent Advisor
    2026-05-16T18:35:20.49+00:00

    Hello

    What do you mean specifically by removing her from your account?

    If she's in your family group, the AI answer is what you can use.

    If you meant she's in your computer, but having her own account set up on the computer, I need to know a bit more, do you have your own separate account, meaning, you each have your own Windows log in? If that's the case, hold down Win+R keys, type in netplwiz and press enter, then delete her user from there.

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  2. AI answer

    2026-05-16T17:58:55.98+00:00

    To remove a former stepchild from a Microsoft family group and remove parental consent, follow these steps depending on what is currently blocking removal.

    1. Try removing consent directly
      • Only the adult who originally granted consent can remove it.
      • Go to Manage permissions: https://account.live.com/unmanagekid.aspx
      • Sign in with the Microsoft account that originally approved the child.
      • If the child appears there, remove consent for that child account.
    2. Remove the child from the family group (if possible)
      • Using a web browser, sign in at https://family.microsoft.com with an organizer account.
      • Click the three dots ( … ) next to the child’s name.
      • If shown, select Remove consent for this child’s account first.
      • Then select Remove from family group and confirm.
    3. If the child does not appear or consent was granted from a different account
      • If the child account is missing under Manage permissions or in the family group, consent was likely:
        • Granted by another adult, or
        • Granted using a different Microsoft account.
      • Only the adult account that originally granted consent can remove it. If that adult account cannot be accessed, the appropriate guardian should attempt to recover that adult account here: https://go.microsoft.com/fwlink/?linkid=2218028.
    4. If the child is now an adult and only privacy is needed
      • An organizer can remove them from the family group (if consent is associated with the same organizer account) using the steps in section 2.
      • Leaving or being removed from a family group does not delete anyone’s Microsoft account; it only stops Family Safety management and shared-subscription access.

    If support indicated that consent cannot be removed from the account currently in use, it almost certainly means the consent was granted from a different Microsoft account. In that case, recovery of that original adult account is required before consent and family membership can be removed.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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