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Instalation error 0-2048 (0)

Marija Brnatović 0 Reputation points
2026-05-15T08:45:11.68+00:00

Snimka zaslona 2026-05-15 104249

It's on PC. Office 2024.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
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  1. Nam-D 3,865 Reputation points Microsoft External Staff Moderator
    2026-05-15T10:38:34.1833333+00:00

    Hi @Marija Brnatović

    Thank you for your sharing and the screenshot. Error 0-2048 (0) appears when the Office Deployment Tool (ODT) can’t find or read the XML configuration file that is referenced in the command. The ODT installation requires two key files (setup.exe and a configuration .xml file) and setup.exe must be run from Command Prompt while pointing to that XML file. 

    To make sure I provide the correct installation steps and configuration for your setup, could you please confirm which product you are trying to install? 

    • Office 2024 (Retail / standard Office 2024), or 
    • Office 2024 LTSC (Long-Term Servicing Channel) 

    In the meaning time, If you are using ODT to deploy office 2024 LTSC, please follow these steps:

    1. Confirm the files are in the same folder :

    For example, create a folder: C:\ODT\ and ensure these two files are inside: 

    • C:\ODT\setup.exe 
    • C:\ODT\Configuration.xml 

    Important: Make sure the file is in .xml format (not Configuration.xml.txt). 

    1. Run Command Prompt as Administrator 
    • Click Start and type cmd 
    • Right-click Command Prompt 
    • Select Run as administrator 
    1. Run the command from the ODT folder 

    In the elevated Command Prompt, run: 

    cd /d C:\ODT  
    

    Then run the download command (if you are downloading files first): 

    setup.exe /download Configuration.xml 
    

    And then run the install command: 

    setup.exe /configure Configuration.xml 
    

    If the issue still persists, I'd recommend you disable any Antivirus program or Windows firewall you may have for temporary purpose, use the Office Customization Tool to create the configuration file, and test running CMD as an Administrator instead, and see if you have the same issue. 

    Additional details are available at the link below: 

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  2. AI answer

    2026-05-15T08:45:30.2533333+00:00

    Error 0-2048 (0) indicates that the Office installer cannot find the configuration file it expects, so the installation cannot continue.

    Use these steps to resolve it on a Windows PC for Office 2024/Microsoft 365:

    1. Confirm the PC and OS are supported
      • Make sure Windows is a supported version for Office 2024/Microsoft 365. If the OS is unsupported (for example, Windows XP or Vista), the install will fail. The supported systems list is on the Office system requirements page linked from the installation article.
    2. Re‑start the install from the official source
      • Do not run any custom or third‑party setup files.
      • Sign in with the account that owns the Office 2024/Microsoft 365 license and start the install again from the Microsoft account or Microsoft 365 portal, following the steps in the “Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac” article.
    3. If the error appears again
      • Select the Learn More or Go online for additional help link in the error dialog. That link opens a page with troubleshooting steps specific to this error code.
      • If there is no working link, use the generic Office install troubleshooting article “Troubleshoot installing Office” and follow the guidance for error messages when installing Office.
    4. If installation still fails
      • Check for security software or firewall interference (antivirus has been the cause in some Office 2024 install failures) and temporarily disable it while installing, if permitted by local policy.
      • If none of the documented steps resolve the issue, use the feedback/comments section at the bottom of the “Troubleshoot installing Office” page to report the exact error code and where in the process it occurs.

    References:

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