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MSDN subscriptions can't be reactivated.

Ken Beckett 20 Reputation points
2026-05-13T20:06:56.43+00:00

I inadvertently cancelled my MSDN backed Azure subscription (the one with the $50 worth of free credits a month that comes with my Visual Studio Professional MSDN Sub). I have tried to reactivate but I keep getting the following error "MSDN subscriptions can't be reactivated. For more information, contact Azure Support."

I opened a support ticket about this 5 days ago. There hasn't been a response.

Is it possible for this subscription to be reactivated?

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

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AI answer

2026-05-13T20:07:10.5066667+00:00

The canceled MSDN-backed Azure subscription itself can't be reactivated as an MSDN/Visual Studio credit subscription. When a Visual Studio subscription expires or is removed, all benefits including the monthly Azure dev/test individual credit stop, and that specific credit-based subscription type isn't re-enabled.

To continue using Azure with monthly credit tied to Visual Studio:

  1. Renew the Visual Studio subscription or purchase a new one.
  2. Activate a new Azure credit subscription associated with the renewed/new Visual Studio subscription (see the activation steps in the Azure dev/test individual credit guidance).
  3. If there are existing Azure resources that were under the old MSDN-backed subscription, transfer those resources to another Azure subscription that includes the Azure dev/test individual credit, or to a pay-as-you-go subscription, before the old subscription is fully disabled and data access is lost.

If the old MSDN-backed subscription has already been disabled and there is a need to keep using those resources, it can be re-enabled only as a pay-as-you-go subscription by switching the offer, not as an MSDN credit subscription.

For any subscription-specific edge cases or issues with existing tickets, Azure Support must handle them.

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