How do I talk to a Microsoft agent on the phone in the UK

Hi @Mark Sillett

Thank you for reaching out regarding how to contact a Microsoft support agent by phone in the UK.

You can use one of the following options:

Option 1: Use the Microsoft support phone directory

Please visit the official Microsoft page: Customer service phone numbers - Microsoft Support.

• Select Europe > United Kingdom to view the latest contact numbers available for your region

Option 2: Request a callback via the Microsoft 365 Admin Center

If you have admin access, you can request a call directly from a Microsoft support agent:

1. Sign in to the Microsoft 365 Admin Center
2. Click Help & support (bottom-right corner)
3. Enter a brief description of your issue (e.g., “Teams calling or meetings issue”)
4. Select Contact Support
5. Choose Phone as the contact method
6. Enter/confirm your phone number and select Contact me to request a callback

You can also refer to: Get support - Microsoft 365 admin | Microsoft Learn for step-by-step guidance.

I hope this information helps. Please try the steps and let me know how it goes. If you need further assistance, feel free to reach out anytime.

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