my parents are approving me access but it still won't allow me to go on it

There are several reasons access can still be blocked even after parents approve it in Microsoft Family Safety:

1. Child account still treated as a child in a family group
   • Even if permissions look like “Allow,” the account may still be under child restrictions from the Microsoft Family group or Xbox/online safety side.
   • In some cases, changes can take time to apply (one example reported it took over 24 hours before multiplayer/online permissions actually worked).
2. Family or Xbox online safety settings not fully updated
   • For web and app access, parents must review all relevant Family Safety features (content filters, app and game limits, web and search filters) and set them to allow the site.
   • If the account is also in an Xbox family group, the organizer must set all relevant “online safety” options to Allow there as well. One reported fix was:
     • Add the account back into the family.
     • Turn off or relax all Family Safety “Features” and “Activity reporting” for that profile.
     • Sign in to the Xbox online profile and set all “Xbox and Windows 10 devices Online Safety” options to Allow.
     • Leave the account as a family member, then sign out of games/apps and restart the device.
3. Account still treated as a child even if age was changed
   • If the account was originally created as a child account, it can still require parental consent or be subject to child restrictions until parental consent and family settings are correctly updated. See the guidance under “Managing parental consent” for how consent and age handling work.
4. Delay or service issues
   • As reported in another case, even after the organizer changed settings to Allow, it took more than 24 hours before the child account could actually use online features.

Practical steps for parents to try:

1. Sign in to the Microsoft Family Safety/Account dashboard as the organizer.
2. Confirm the child account is in the family and that:
   • Web and search filters are not blocking the site category.
   • App and game limits are not blocking the browser or that specific site.
3. If the account is also used for Xbox/Minecraft/other games, sign in to the Xbox online safety settings for the child and set all relevant online permissions to Allow.
4. Sign out of the child account on the device, restart the device, then sign back in and test again. If changes were recent, wait some hours and test again.
5. If restrictions persist even after being removed, one reported workaround is:
   • Add the account back into Family Safety.
   • Turn off all features and activity reporting.
   • Adjust Xbox/online safety settings to Allow.
   • Keep the account as a family member and restart the device.

If none of this helps, parents may need to review the parental consent status and, if necessary, re‑provide consent or adjust age/consent as described in the parental consent documentation.

References:

• My child is not able to access 3rd party apps
• Managing parental consent
• Some games are not listed on the Windows Live Family Safety website
• Unblocking blocked browser by attesting to provide safe browsing to member accounts
• Cannot access Minecraft Realm Stories but I have an adult account - Microsoft Q&A
• Allowing my child to play online multiplayer in minecraft - Microsoft Q&A
• Linking Minecraft User to a Microsoft Account: Error-Drowned - Microsoft Q&A
• Family Safety Restrictions apply to account that has been removed - Microsoft Q&A
• family safety not reporting screentime, only web activity - Microsoft Q&A
• Troubleshoot problems with the My Apps portal