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Refund for my subscription

Sonam Yangki 0 Reputation points
2026-05-09T06:39:06.5133333+00:00

Dear Microsoft Support,

I recently noticed that I was charged $159 for a subscription after my free trial ended. However, I only used the service for around 2 days after the trial period and did not intend to continue the subscription.

I would kindly like to request a refund for the charge. I understand there may be charges for the 2 days of usage after the free trial and I am happy for that amount to be deducted if necessary.

I would really appreciate your assistance in resolving this matter.

Thank you for your time and understanding.

Kind regards

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
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  1. DaveM121 882.8K Reputation points Independent Advisor
    2026-05-09T07:14:21.39+00:00

    If the Microsoft 365 was not cancelled before the trial period ended, a 1 year subscription would automatically have been created, you can use the steps provided on this link to cancel the subscription, you should get a full refund, and while managing the subscription, ensure you disable the recurring billing on the subscription.

    https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

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