Troubleshooting browser crashes or performance issues on macOS
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I recently purchased a new MacBook M5 and noticed the Microsoft Edge browser keeps breaking (error: "You can’t open the application 'Microsoft Edge.app' because this application is not supported on this Mac."
This happens almost on a weekly basis. I believe it has something to do with the Microsoft Auto Updater (MAU), but even when I deleted that file and associated files, the Edge app continues to break (displays a cross out on the dock icon). This forces me to then go to Microsoft.com and download a new brower and hope it doesn't break the following week.
I tried researching this error, but cannot find it on the Intenet.
Does anyone have a solution to this problem?
Troubleshooting browser crashes or performance issues on macOS
Hi Jay Zenitsky,
The crossed-out Edge icon and the message:
“You can’t open the application ‘Microsoft Edge.app’ because this application is not supported on this Mac”
usually indicate that macOS believes the app binary is corrupted, incomplete, quarantined, or replaced with an incompatible architecture build during an update process.
Since this keeps happening weekly, your suspicion about Microsoft AutoUpdate (MAU) is reasonable, especially on a newer Apple Silicon platform like the M5.
A few things worth trying:
/Applications/Microsoft Edge.app
Then also remove:
~/Library/Application Support/Microsoft
~/Library/Caches/com.microsoft.edgemac
~/Library/Preferences/com.microsoft.edgemac.plist
/Library/Application Support/Microsoft
/Library/Application Support/Microsoft/MAU2.0
Reboot the Mac
Download ONLY the Apple Silicon version of Edge Make sure you are not accidentally getting an Intel/Rosetta package.
Disable Edge auto-updates temporarily After reinstalling:
Open Microsoft AutoUpdate
Advanced
Turn OFF automatic updates temporarily
Then monitor whether the corruption stops occurring.
Check macOS security/quarantine state Sometimes Gatekeeper or third-party security software interferes with app replacement during updates.
Run:
xattr -lr /Applications/Microsoft\ Edge.app
If quarantine attributes appear repeatedly after updates, that may indicate update corruption during MAU replacement.
Verify disk integrity Rarely, repeated app corruption can also come from:
aggressive cleanup tools
antivirus software
iCloud/Desktop sync issues
filesystem corruption
Run:
Disk Utility → First Aid
on the internal drive.
Because this is happening repeatedly after updates rather than immediately after install, the issue is likely:
MAU update replacement failure
architecture mismatch during update
or macOS quarantine/signature validation failure after patching
If the issue continues even after a clean reinstall with MAU disabled, it may be worth reporting directly to Microsoft Edge for Mac support because the M5 platform may still have unresolved updater compatibility issues.
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