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Inquiry About Microsoft Account and Purchase

Amir Es 0 Reputation points
2026-05-01T07:02:40.4833333+00:00

Dear Microsoft Support Team,

I hope this message finds you well. A few years ago, I purchased a Microsoft software license worth $200 from the Apple Store in Rome, Italy. I would like to know if I need to buy the software again or if my existing account is sufficient for continued use.

Additionally, if I need to make a new purchase, could you please provide me with the link to do so? I am using a MacBook and want to ensure Screenshot 2026-05-01 at 10.29.18. I updated the software correctly.

Thank you for your assistance!

Best regards,

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
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  1. Amir Es 0 Reputation points
    2026-05-01T07:47:38.07+00:00

    In Microsoft, I installed Grammarly, which used to work, but now Screenshot 2026-05-01 at 11.16.55.png doesn't. The attached image is the Grammarly tab should automatically appear in the Word toolbar.

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  2. DaveM121 882.3K Reputation points Independent Advisor
    2026-05-01T07:40:53.46+00:00

    Please provide some more information on your requirements.

    1

    Are you experiencing any problems using the Office software on your MacBook, if so, please provide full details on any error you may be seeing?

    2

    I see you have MacOS Monterrey installed on your laptop, are you unable to upgrade the MacOS software on that device.

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