Incorrect information on Azure pricing calculator for standard Service bus

Drishti Goyal (CIS) 0 Reputation points
2026-04-30T13:30:59.24+00:00

Hi Team,

I was calculating the cost of Azure Service Bus with Standard Tier and 9999 Operations Per Month and results were shocking when I applied Enterprise agreement(EA) on the overall cost, pricing was more on EA comparative to Microsoft Customer Agreement ( MCA).

Attaching exported pricing of the service bus.

azure pricing - 2.png

azure pricing - 3.png

While, if we calculate cost of less Operations per month like 100 Operations, its showing correct pricing, i.e Pricing of EA is less than the pricing of MCA, please find the screenshot.

azure pricing - 1.png

azure pricing - 4.png

Results are very surprising as Enterprise discounts should give lesser cost then MCA cost that's why organization make an agreement. Please do the needful and look for it.

Thanks & Regards,

Drishti Goyal

<mod: PII removed>******@deloitte.com

<mod: PII removed>

Azure Service Bus
Azure Service Bus

An Azure service that provides cloud messaging as a service and hybrid integration.

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  1. Siva shunmugam Nadessin 10,895 Reputation points Microsoft External Staff Moderator
    2026-04-30T20:45:20.1666667+00:00

    Hello Drishti Goyal (CIS),

    Thank you for reaching out to the Microsoft Q&A forum. 

    When investigated here are few things to consider

    Service Bus Standard operations are billed in 10 000-operation blocks.

    If you type “9 999” ops, the calculator actually rounds up to one 10 000-op block.

    Your EA price sheet might not include a deeper discount on the Service Bus “operations” line item, so your per-block EA rate could be equal to or even slightly higher than the published MCA retail rate at small volumes.

    At very low usage (e.g. “100” ops), the absolute dollar difference is so tiny it can flip the “EA < MCA” comparison once rounding or minimal decimal differences are applied.

    Here’s how to verify and troubleshoot:

    • Download your EA price sheet for Service Bus and locate the “operations” line. Compare that unit price per 10 000 ops against the retail MCA rate on azure.com. – EA price sheet: https://docs.microsoft.com/azure/cost-management-billing/manage/ea-pricing#download-pricing-for-an-enterprise-agreement

    – MCA retail rate: https://azure.microsoft.com/pricing/details/service-bus/

    • Make sure in the Azure Pricing Calculator you’re signed in, set “Licensing Program = Enterprise Agreement,” and then select your actual EA enrollment under “Selected agreement.” https://docs.microsoft.com/azure/cost-management-billing/manage/media/ea-pricing/ea-pricing-calculator-estimate.png

    If after that you still see EA > MCA but your EA unit rates are indeed lower, share with us:

    The snippet of your EA price sheet showing the “Service Bus operations” rate?

    The exported JSON from the pricing calculator for both 100 ops and 9 999 ops scenarios?

    The Azure region you’re estimating in?

    With those details we can double-check whether it’s a rate-card issue or a calculator rounding quirk.

    Also when we tried to check image we get unauthorized error.

    Let me know if any further queries - feel free to reach out!

    References

    • Download EA price sheet https://docs.microsoft.com/azure/cost-management-billing/manage/ea-pricing#download-pricing-for-an-enterprise-agreement

    • Pricing calculator EA selection https://docs.microsoft.com/azure/cost-management-billing/manage/media/ea-pricing/ea-pricing-calculator-estimate.png

    • Service Bus Standard pricing https://azure.microsoft.com/pricing/details/service-bus/

    • Side-by-side Basic/Standard/Premium https://azure.microsoft.com/pricing/details/service-bus/

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