Share via

Unable to send photos from iPhone 11 Pro to my Hotmail email.

Debbie 0 Reputation points
2026-04-29T20:38:13.9666667+00:00

Unable to send photos from iPhone 11 Pro to my Hotmail email, so that I can send to my laptop. Shows them as unsent emails. I'm unable to see the unsent emails on my iPhone. Was able to send photos prior to installing IOS 26.4.2. And yes, I have restarted my phone. I always update my iPhone regularly and restart it. Was working fine and able to send photos prior to this latest update without any difficulties.

Outlook | Outlook for mobile | Outlook for iOS | For home

1 answer

Sort by: Most helpful
  1. Chloe-V 7,650 Reputation points Microsoft External Staff Moderator
    2026-04-30T03:49:29.3166667+00:00

    Hi Debbie,

    Welcome to Microsoft Q&A forum. 

    To scope this down quickly: when you try to email the photos, are you using the built-in iPhone Mail app (Apple Mail) or the Microsoft Outlook app?

    Thanks—reply with just that, and I’ll point you to the exact next steps based on the app you’re using.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.