Hi Hadi,
Thank you for reaching out.
Since the game opens and plays audio but the backgrounds and hidden-object scenes are missing, this looks more like a legacy graphics rendering issue than a basic install problem. Older titles can rely on DirectDraw/Direct3D behavior that may not display correctly on newer Windows builds or modern graphics drivers.
Here are a few additional steps that you can try:
1, Run the Program Compatibility Troubleshooter
- Go to Settings > System > Troubleshoot > Other troubleshooters > Program Compatibility Troubleshooter
- Select the game’s.exe and let Windows test recommended settings automatically.
- This can sometimes apply a better compatibility profile than manual mode alone.
2, Check DirectX graphics acceleration since older games may not render scenes properly if those features are unavailable.
- Press Win + R, type
dxdiagpress Enter and open the Display tab. - Confirm that DirectDraw Acceleration and Direct3D Acceleration are available.
3, Refresh the display driver
- In Device Manager > Display adapters, uninstall the graphics adapter, restart the PC, and let Windows reinstall the driver, or install the latest graphics driver from Windows Update / your PC manufacturer.
- Microsoft recommends driver updates when older apps or games are not displaying correctly.
If only the menus/UI appear after the checks above, the game may depend on an older rendering method that newer systems do not fully handle. In that case, the most practical workaround may be to run it on an older Windows PC or in a virtual machine closer to the game’s original environment.
I understand this title has sentimental value, so I hope one of these steps helps you get it running again. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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