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How to assign benefit - MS Visual Studio Enterprise - but with right version

Katrin P 0 Reputation points
2026-04-23T11:59:16.1+00:00

Hi,

assigned MS Benefit license to a user and unfortunately user can see/access only 2015 version of license assigned.

On the same time 2 other users don't have that issue - can see latest versions.

MS benefit is MS Visual Studio Enterprise Subscription

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

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  1. Atharv Madhav Mandawkar 325 Reputation points Student Ambassador
    2026-05-30T18:51:55.43+00:00

    Hi,

    If the user has been assigned a Visual Studio Enterprise subscription but can only see Visual Studio 2015 downloads, there may be an issue with the subscription assignment, account sign-in, or entitlement synchronization.

    Please check the following:

    1. Verify that the user is signed in with the same Microsoft account that was assigned the Visual Studio Enterprise subscription.
    2. Confirm in the administration portal that the subscription assignment is active and assigned to the correct user.
    3. Ask the user to sign out and sign back in to the Visual Studio Subscription portal.
    4. Compare the affected user's subscription details with the two users who can access the latest versions.
    5. Allow some time for the entitlement to synchronize if the subscription was assigned recently.

    To help identify the cause, could you also provide:

    • Whether the subscription was assigned recently or has been active for some time.
    • A screenshot of the subscription details shown for the affected user (with sensitive information removed).
    • Whether the user can access the Visual Studio Subscription portal successfully.

    With those details, the community may be able to provide more specific guidance.

    Thank you.

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