Office Professional Plus 2016 is a volume license product and is not designed to be transferred and reinstalled like a retail Home & Student/Home & Business/Professional license that is associated with a Microsoft account.
The provided information covers transfer and reactivation only for one-time retail purchases such as Office Home & Business, Office Home & Student, and Office Professional, and for Mac-specific editions (for example, Office 2016 for Mac). It does not describe a supported path to move an Office Professional Plus 2016 volume license to a new Mac (including Apple Silicon/“Neo”) device.
For supported, current options on a new Mac, the documented paths are:
- Use a Microsoft 365 subscription and install Office apps directly on the new Mac. Installation is done by signing in at https://www.office.com (or the appropriate regional portal) with the subscription account and choosing Install.
- Purchase and install a current one-time-purchase Mac license (for example, Office Home 2024 for Mac or Office Home & Business 2024 for Mac) if a non-subscription option is preferred.
If there is an existing Office 2016 for Mac license on the device and the goal is to move to a newer license on the same Mac, the documented method is to remove the old Office 2016 for Mac license using the License Removal Tool, then sign in with the account for the new license.
Because Professional Plus 2016 is not covered by the retail transfer guidance, transferring that specific product to a new Apple Neo is not supported in the same way as the retail Mac/PC editions described in the documentation.
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