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View post function not working on emails from a particular forum

Douglas Forbes 0 Reputation points
2026-04-16T23:44:23.4366667+00:00

If I hit the view post on emails from this group, it wont go find the post on their site. It goes to about blank. Screenshot 2026-04-16 at 7.34.37 PM

This started as an intermittent problem but is now constant. It happens on chrome as well as safari so not a browser issue and both my phone and 2 computers so not a system issue. I'm figuring outlook. I get this when I click in the spot. It seems to be a circle.co issueyour connection to thissite is not secure

nothing here makes any difference though

Outlook | MacOS | Legacy Outlook for Mac | For home
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  1. Douglas Forbes 0 Reputation points
    2026-04-17T02:16:40.53+00:00

    i've suspected that this issue was outside of my system and outlook. I've reported it to the forums tech support and no one else is having the issue.

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  2. Q&A Assist
    2026-04-16T23:44:38.56+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The behavior is not caused by Outlook for Mac. The “View post” button in the email opens a link that goes to the forum provider’s site (circle.so). The browser error and timeout shown in the screenshot indicate that the external site is either:

    • Not responding (server or network issue on their side), or
    • Misconfigured for HTTPS so the browser marks the connection as not secure and fails to load it.

    Because the same failure occurs in multiple browsers (Chrome, Safari) and on multiple devices, Outlook has already done its part by handing the link off to the browser. The problem must be addressed by the forum or circle.so:

    1. Contact the forum’s support or administrator and provide the failing URL and screenshots.
    2. Ask them to check their circle.so configuration, SSL/TLS certificate, and server availability.
    3. Until they fix it, access the forum by navigating directly to the community’s website in a browser and locating the post manually instead of using the “View post” button in the email.

    There are no Outlook-specific settings or fixes in the provided documentation that change how these external “View post” links open.


    References:

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