An Azure service that provides natural language capabilities including sentiment analysis, entity extraction, and automated question answering.
Hi @August,
Based on current documentation, there is no officially documented known issue where DragonHDLatestNeural voices (including en-US-Steffan:DragonHDLatestNeural) consistently generate electrical or static noise as an expected behavior. Azure Speech HD voices are designed to produce high‑fidelity audio, and static artifacts are not described as a normal characteristic of the model or supported output formats.
That said, since you’re able to reproduce the noise directly in the raw Azure‑generated MP3 and RIFF PCM outputs, this does help rule out common client‑side causes such as WAV header/container mismatches or local playback issues. The behavior appearing only during voiced segments (with silence remaining clean) does suggest a synthesis‑stage artifact rather than a decoding problem.
To further isolate the scope, here are the recommended diagnostics:
- Swap voices and regions
- Test another HD voice (for example,
en-US-Ava:DragonHDLatestNeural) in the same region. - As a control, test a non‑HD neural voice (such as
en-US-AriaNeural). - If the noise occurs only on Steffan or only in a specific region, that points toward a voice‑ or region‑specific issue rather than a client setup.
- Test alternate output formats
- In addition to 48 kHz MP3 (192 kbps) and RIFF PCM, try 24 kHz formats (MP3 or RIFF PCM) and compare.
- Continue inspecting the raw binary output without any post‑processing to confirm behavior remains consistent.
- Minimize input complexity
- Test with a very short, plain‑text phrase (for example, “Hello world”).
- If the artifact disappears, it may be correlated with specific SSML constructs or text patterns, which has been seen in isolated HD‑voice quality reports.
- Cross‑validate call paths
- If you’re using the Speech SDK, ensure it’s on the latest version.
- As you’ve already done, validating via the REST API is a good approach to rule out SDK or streaming effects.
Kindly review the above steps and let me know if you need further assistance.