Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies.I encountered the above problem when logging into my Azure account and am requesting reactivation.

The error interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity indicates that the Microsoft Entra/Azure tenant associated with the account has been marked inactive and blocked.

Key points from the tenant lifecycle behavior:

• When a tenant is inactive beyond Microsoft’s inactivity threshold, it is blocked from sign-in and shows error AADSTS5000225.
• After the tenant enters this inactive/blocked state, administrators have up to 20 days to request reactivation.
• If the tenant remains in this state for more than 20 days, it is permanently deleted and cannot be recovered.

To request reactivation (only possible within 20 days of being blocked):

1. A tenant administrator must contact Microsoft support using the global support phone numbers listed here: global support phone numbers.
2. Do not submit multiple support requests for the same tenant; wait for Microsoft’s response and decision on the existing case.

If the tenant has been blocked for more than 20 days:

• The tenant is deleted and is not recoverable.
• Review Microsoft’s data protection policies for details on data handling and deletion: Microsoft's data protection policies.

If sign-in is still needed for training or Azure usage and the original tenant cannot be reactivated (for example, if it is already deleted), a new tenant must be created under the account and used going forward.

References:

• Tenant inaccessible due to inactivity
• Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity - Microsoft Q&A
• 7 Day Old Azure Account: AADSTS5000225: This tenant has been blocked due to inactivity. - Microsoft Q&A
• Error message: AADSTS5000225: This tenant has been blocked due to inactivity. - Microsoft Q&A