For many years I've been developing systems communicating with Azure IoT hub. One of the tools that I use almost daily has been Device Explorer Twin. I know it had been abandoned and replaced by Azure IoT Explorer, but I adhered to the former mainly because the display of the telemetry as well as direct method representation were more convenient. Well, 2 days ago it stopped working. This happened before, and after some time it started to work again.
I tried to switch to Azure IoT Explorer a few times. It creates bulkier logs, but the major problem was introduced in 0.15.11 when the Specify enqueue time setting was for some reason removed. Anyone cares to explain? I use explorer to real-time monitor devices where the user reports issues, but when I open telemetry the messages from a day before are popping up first. This renders this release unusable. I had to roll back to 0.15.8.
An IoT explorer is also important when developing HW ahead of the cloud part. In my case it is essential. I test the protocol before even presenting it to the Cloud team.
All in all, the IoT explorer is a vital tool for both development and troubleshooting. However this area feels neglected by Azure team. What is the right channel to discuss improvements?