Cannot leave unknown-strange organization in Teams

Jaime E CLT 20 Reputation points
2026-04-02T13:09:33.31+00:00

Hi, I have an organization I have no idea how it is showing up in Teams but I cannot get rid of it. I have never created an organization and this is my personal account and never been linked to a business. I can see the organization in settings but the only toggle switch next to is is greyed out. This is greyed out both in the browser version of Teams as well as the Windows client. How can I get rid of this organization? See picture.. Thanks.

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Microsoft Teams | Microsoft Teams Free | Settings | Other
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Randy Rempel 80 Reputation points
2026-08-27T17:54:11.4166667+00:00

I had this issue, too.

The organization was not listed as a tenant in portal.azure.com. Thus, that was a dead end for me.

I contacted Microsoft Support and Erwyn helped with resolving the issue. He asked me to enable Teams Insider. I did so and then had to wait for and click on the upgrade and restart action in Microsoft Teams. Then I opened the Settings \ Accounts and Orgs screen and clicked on Decline on the unknown organization. This fixed the issue in the Desktop and Web client for Teams. I uninstalled and reinstalled Teams on my iPad and that resolved it there, too. Ideally, the Accept and Decline actions should appear on the personal profile, too.

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  1. EmilyS_726 27,470 Reputation points Volunteer Moderator
    2026-04-10T12:30:50.6133333+00:00

    Please sign into https://portal.azure.com

    Then click on Manage Entra ID

    Then click on Manage tenants.

    Do you see the organization listed? If so, check th box and click on "Leave".

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  2. IGYQ 22,045 Reputation points Independent Advisor
    2026-04-03T01:33:38.23+00:00

    Indeed, in some point you have accepted the invite.

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