I need to join MS team class

24CNA08 Nguyễn Thị Yến Nhi 0 Reputation points
2026-04-02T00:06:11.77+00:00

I tried to join a Microsoft Teams class using my university email and a class code. It only shows "Request sent".

My teacher checked but cannot see my name in pending requests, so she can't approve me. Other students joined normally.

I tried signed out and back in, only use one account. I already ask teacher and IT team from school but they seem don't know too. Help me (ToT)

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
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  1. Jade Ng 15,310 Reputation points Microsoft External Staff Moderator
    2026-04-02T01:29:58.3633333+00:00

    Dear @24CNA08 Nguyễn Thị Yến Nhi,

    Based on the details you shared, the behavior you’re seeing (“Request sent” with no visible pending request for the teacher) is typically related to the Teams license or account provisioning on the school side, rather than an issue with the class code itself.

    First, I recommend that you first try joining the class using the class code through the Microsoft Teams web app by signing in at https://teams.cloud.microsoft/. If you are still unable to join the class, could you please let me know whether any error messages appear when your teacher attempts to add you directly to the class?

    In addition, please ensure you have tried both the “Request to join” option and asking your teacher to add you as a member, following the guidance outlined in the following article: Find and join a team in Microsoft Teams

    If the issue still persists, it is most likely related to an account configuration problem. In this case, we recommend that you contact your organization’s administrator and request that they remove and reassign the Microsoft Teams license for your account. The administrator can perform this by navigating to Microsoft 365 Admin Center > Users > Active users, selecting the affected user, and updating the assignment under Licenses and apps.

    For reference: Assign or unassign licenses for users in the Microsoft 365 admin center

    I hope this helps. Your understanding and co-operation are highly appreciated. Thank you for your precious time. I am looking forward to your response!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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