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You're not eligible for an Azure free account

Devendra 0 Reputation points
2026-04-01T13:16:56.9033333+00:00

Hi Team,

When I sign up for Azure free account below message appears:

You're not eligible for an Azure free account

Don't worry—you can still use Azure by paying as you go, with no upfront commitments. Cancel anytime.

Sign up for Azure with pay-as-you-go pricing.

Though I have added my debit card but after entering OTP its still show the above details.
Please let me know how to be eligible for Azure free account ?

Thanks
~Devendra

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

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  1. Marcin Policht 84,175 Reputation points MVP Volunteer Moderator
    2026-04-01T14:16:28.93+00:00

    Refer to https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

    You see the message 'You are not eligible for an Azure subscription'

    To resolve this issue, double-check whether the following items are true:

    • The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
    • The credit card information is correct.
    • You don't already have a Microsoft account that uses the same information.

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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