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Unable to create a new hdi cluster with Internal server error

Hanyuan Cui 0 Reputation points Microsoft Employee
2026-03-25T23:14:01.1866667+00:00

Got the error below but I've validated that the load balancer settings are already in place.

Showing 1 out of 1 error(s).Status Message: Internal server error occurred while processing the request. Please retry the request or contact support. The following host components failed to start up: HIVE_METASTORE, HIVE_SERVER, OOZIE_SERVER, RESOURCEMANAGER, SPARK3_JOBHISTORYSERVER, SPARK3_THRIFTSERVER, WEBHCAT_SERVER. There is a possibility that this issue occurred due to HDInsight's transition to Standard Load Balancer. Please refer to https://learn.microsoft.com/en-us/azure/hdinsight/load-balancer-migration-guidelines to recreate the cluster with standard load balancers if not done yet, or contact support for assistance if it remains unresolved. (Code:AmbariClusterCreationFailedErrorCode)

Azure HDInsight
Azure HDInsight

An Azure managed cluster service for open-source analytics.


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  1. Yutaka_K_JP 1,570 Reputation points
    2026-03-29T02:01:00.2666667+00:00

    I think the root cause is ambari freezing on stale basic‑lb metadata in the control‑plane…" "recreate the cluster on a clean standard‑lb with a fresh subnet; if it still fails, the ambari backend needs azure to re‑init it.

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