Azure Container Registry
An Azure service that provides a registry of Docker and Open Container Initiative images.
The image pull failed due to forbidden or unauthorized access
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Shubham Sanap
120
Reputation points
terminated during site startup. Cancelling site startup., DetailsLevel: ERR 2026-03-18T07:54:25.8487585Z State: Stopping, Action: CancellingStartup, LastError: ImagePullUnauthorizedFailure, LastErrorTimestamp: 03/18/2026 07:54:25, LastErrorDetails: Failed to pull image:
Note: We have verified all access and secrets, and everything appears to be correctly configured. We have not made any recent changes to the setup, credentials, or configuration.
Azure Container Registry
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Golla Venkata Pavani 5,750 Reputation points Microsoft External Staff Moderator2026-03-19T12:46:26.7366667+00:00 Hi @Shubham Sanap ,
Thank you for reaching us regarding the issue that you can’t pull your container image because it’s hitting a 401/403 (“unauthorized” or “forbidden”).
Could you please confirm which service you are using, such as App Service or Container App?
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Himanshu Shekhar 6,420 Reputation points Microsoft External Staff Moderator2026-03-20T16:47:12.31+00:00 Shubham Sanap - please let us know regarding the issue that you can’t pull your container image because it’s hitting a 401/403 (“unauthorized” or “forbidden”).
Could you please confirm which service you are using, such as App Service or Container App?
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Shubham Sanap 120 Reputation points
2026-03-31T11:48:22.5633333+00:00 @Himanshu Shekhar
We are using the Azure Web App Service. Can we schedule a call to check how this incident happened ? There have been no configuration changes, and there are no expired certificates.
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