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URGENT SERVICE REQUEST AZURE

Lorvin Toledo 0 Reputation points
2026-03-17T20:57:06.9366667+00:00

I opened a case 7 days ago, no one has responded/contacted me, I do not have a number to call and due to this attacked we were charged more than $4000 in networking use.

SeverityCSeverity****C----------------SeverityCStatusOpenSupport request ID2603100040001011Created onTue, Mar 10, 2026, 12:39:17 AMCreated byLorvin ToledoContact methodPhone: <PII removed>Support planDeveloperAdvanced diagnostic informationPermission granted

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  1. Jilakara Hemalatha 11,430 Reputation points Microsoft External Staff Moderator
    2026-03-17T21:50:21.7366667+00:00

    Hello Lorvin Toledo

    Thank you for reaching out, and please accept our sincere apologies for the delay in response regarding your support request (ID: 2603100040001011).

    We completely understand the urgency and concern around this matter. Please be assured that we are actively coordinating with the appropriate internal team to review the status of your case and ensure it is taken up at the earliest.

    To help us proceed with the right focus and provide you with accurate assistance, we kindly request you to confirm the exact issue or scenario for which this support request was raised. If you could also share any relevant details such as error messages, impacted resources, or recent changes, it would greatly assist us in expediting the investigation.

    We truly appreciate your patience and understanding while we work on this, and we will continue to closely monitor the progress and keep you informed.

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