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Microsoft account issue

GenevieveZ Thompson 0 Reputation points
2026-02-28T19:38:06.24+00:00

I logged into my friends computer and now mt account picture and account shows up when he opens his computer. I logged out of all devices and that didnt fix it. I made my account local and his admin and it saved it all on mine and when I switch to his its like a new desktop and set up. I have been trying to figure out how to get my account off of his and have had no luck. how do i fix this and why did it automatically pick an account to take over and why was it mine? I need help fixing

Microsoft 365 and Office | Microsoft Forms | For home
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  1. EmilyS726 234.5K Reputation points Independent Advisor
    2026-02-28T22:15:28.5866667+00:00

    Hello,

    I need to know a bit better of the whole picture before I can suggest anything concrete.

    Log into that computer with the admin user, then hold down Win+R keys, type in netplwiz and press enter.

    When launched, how many users do you you see? Is it a local user you turned yours to, and a Microsoft account user of his?

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  2. AI answer

    2026-02-28T19:38:20.2566667+00:00

    The account and picture appear on the friend’s PC because a Microsoft account was added and used to sign in on that device. Signing out “of all devices” online does not remove an account profile from a specific Windows PC; it only invalidates sessions. The profile and picture remain on the device until the account is removed or switched back to a local account.

    To fix this on the friend’s computer, do the following on that PC while signed in with the correct owner/admin account (your friend):

    1. Remove the Microsoft account from Windows sign-in
      • Open Settings.
      • Go to Accounts.
      • Under Your info, make sure your friend is using their own account (local or Microsoft) as the main sign-in.
      • If your Microsoft account is listed as a separate user on the PC, remove it via Manage accounts on your PC: see Manage user accounts in Windows from the Help for accounts in Windows page.
    2. Switch your profile on that PC to a local account (if still showing as Microsoft)
      • On that PC, sign in to the profile that shows your Microsoft account.
      • Open Settings > Accounts > Your info.
      • If available, select Sign in with a local account instead and follow the prompts to create a local account for that profile. This breaks the link to your Microsoft account on that device.
      • This is the same path referenced in the Q&A solution: Settings → Accounts → Your info → Sign in with a local user instead?
    3. Remove your account from “Access work or school” / “Email & accounts” (if present)
      • Open Settings > Accounts.
      • Check Email & accounts and Access work or school.
      • If your Microsoft account appears there, select it and choose Remove.
    4. (Optional) Remove saved credentials
      • Open Control PanelCredential Manager.
      • Under Windows Credentials, remove any entries that reference your Microsoft account, similar to the steps used when removing cached Office credentials.

    Why it “picked” your account

    • When a Microsoft account is used to sign in on a Windows device, Windows may convert that profile to a Microsoft account profile and sync settings (including picture) to that device.
    • Because that Microsoft account was used interactively on the PC, Windows treated it as a primary sign-in for that profile, so your picture and account name now appear at the sign-in screen.

    After these steps, your friend should sign in only with their own account. Your Microsoft account will no longer appear as a sign-in option or show your picture on that PC.


    References:

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