Using the New Outlook for Mac features in educational settings
Use Word’s built-in recovery features and AutoRecover files. Steps differ slightly by platform; try the ones that match the device used.
- Restart Word and check Document Recovery
- Close Word completely.
- Open Word again.
- If Word closed unexpectedly, a Document Recovery pane may appear showing recovered versions of the file.
- Open the listed versions, review them, and immediately Save the one that has the latest work.
- Use “Recover Unsaved Documents” (Windows desktop Word) If using Word on Windows:
- Open Word.
- Select File > Info > Manage Document > Recover Unsaved Documents.
- Look for a file that matches the time of the lost essay, open it, then use Save As.
- Search AutoRecover locations (Windows) If the file still isn’t there and a Microsoft 365 subscription is used:
- In File Explorer, check:
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C:\Users\<UserName>\AppData\Roaming\Microsoft\Word -
C:\Users\<UserName>\AppData\Local\Microsoft\Office\UnsavedFiles(replace<UserName>with the Windows username).
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- Also try searching for
*.asdand*.wbkfrom Start. - Open Word, go to File > Open > Browse, set Files of type to All Files, and open any
.asdor.wbkthat matches the essay. - Recover AutoRecover files on macOS (Word for Mac) If using Word on a Mac:
- In Word, if it crashed, reopen it and see if it offers to recover a document automatically. If it does, open and save it immediately.
- To look for AutoRecover files manually:
- Switch to Finder.
- Select Go > Go to Folder… (or press Shift+Command+G).
- Enter:
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/Users/<username>/Library/Containers/com.Microsoft/Data/Library/Preferences/AutoRecovery(replace<username>with the macOS username).
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- Look for files with names starting with “AutoRecovery save of …” and open them in Word, then save.
- Check OneDrive or SharePoint if the file was in the cloud If the essay was saved in OneDrive or SharePoint:
- Sign in to OneDrive or SharePoint in a browser.
- Check the document’s Version history or the Recycle Bin to restore an earlier version or a deleted file.
- If the file is damaged, try “Recover Text” (Mac) If the file opens but is blank or corrupted in Word for Mac:
- In Word, go to Word > Preferences.
- Under Authoring and Proofing Tools, select General.
- Turn on Confirm file format conversion at Open.
- Select File > Open.
- In the Open dialog, choose Recover Text at the bottom right.
- Open the document and save any recovered text.
For the future, keep AutoRecover/AutoSave on and save to OneDrive or SharePoint so versions can be restored if something goes wrong.
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