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Dear @Apoorv Mishra,
Thank you for reaching out to Microsoft Q&A forum.
I’m truly sorry to hear about the issues you’re experiencing with Word on your iPad. I can imagine how frustrating it must be when you’re trying to work efficiently, only for the app to constantly switch tools.
As a forum moderator, I genuinely wish I could directly access your account and fix the issue for you. Unfortunately, our role here is limited to providing general guidance and solutions that users can implement themselves. That said, I want to help in any way I can.
From what I’ve gathered, this behavior in the Microsoft 365 iOS apps sometimes happens when the iPad detects Apple Pencil input. The "Draw" tab tends to get prioritized, and when you switch between tabs (like Home or Insert), the app refreshes and defaults to the "Ink" engine, which causes it to override the "Text" tool selection. While this is designed to make sketching more seamless, I understand how it creates a repetitive and frustrating workflow for users like you who primarily use the pen for text selection and editing.
I can't stress enough the importance of your feedback in this scenario. I strongly recommend that you share your detailed experience and feedback directly with the Microsoft product team through their official feedback channels. This is the most effective way to make your voice heard and influence future feature improvements and adjustments.
You can visit the Ideas · Community to submit a new idea or vote on existing one. Our product team is in charge of the site, and they constantly check customer reviews and feedback. The higher votes, the more attention the related team will pay, and a lot of the features are developed and improved based on customer feedback. As a moderator, I will also pass along your feedback to the appropriate team for further consideration. While I don't directly influence product design, user feedback is actively reviewed and helps prioritize future development. If you’re unable to submit feedback yourself, please feel free to reach out to me, and I’ll be happy to submit it on your behalf.
I truly appreciate your patience and understanding as we navigate these evolving product changes. Your feedback is vital in helping improve the product, and I’m confident that your voice will make a difference. Please don’t hesitate to reach out if you need anything else, I’m here to help. Wishing you all the best.
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