i do not have any sound on my computer

Maen Daqaq 0 Reputation points
2026-02-23T12:02:07.23+00:00

i do not have any sound on my computer, volume is up , app volume is on ,, no mute ,,, and stillno sound

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  1. AI answer

    2026-02-23T12:02:15.99+00:00

    If you are not getting any sound on your computer despite the volume being up and no mute being activated, here are some troubleshooting steps you can try:

    1. Check Audio Drivers: Ensure that your audio drivers are installed and functioning properly. You can do this by going to Device Manager and checking under "Sound, video and game controllers". If necessary, update your audio drivers by right-clicking the device and selecting "Update driver".
    2. Set Correct Playback Device: Right-click the speaker icon in the taskbar, open Sound settings, and make sure the correct playback device is selected.
    3. Run Windows Troubleshooter: Go to Settings > System > Sound and use the Troubleshoot option under the Output section to identify and fix issues.
    4. Check for Windows Updates: Some audio issues can be resolved by ensuring that your operating system is up to date. Go to Settings > Update & Security > Windows Update and check for updates.
    5. BIOS/Firmware Check: Ensure your BIOS is up to date, as audio initialization can sometimes depend on firmware.

    If none of these steps resolve the issue, it may indicate a hardware problem, and you might need to contact your device manufacturer for further diagnostics.

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  2. David-M 125K Reputation points Independent Advisor
    2026-02-23T12:35:09.61+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    Are you trying to play audio via internal speakers, external speakers, or headphones?

    If it is an external speaker or headphones, does it have a standard audio connector (Jack connector) or USB connector, or is it connected via Bluetooth?

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply.

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    1 person found this answer helpful.
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