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store region blocking purchase of App

Howard Neilson-Sewell 0 Reputation points
2026-02-18T20:55:32.96+00:00

Unable to purchase an App because store region does not match payment option.

Microsoft Copilot | Microsoft Security Copilot
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  1. AI answer

    2026-02-18T20:55:42.4466667+00:00

    If you are unable to purchase an app due to a mismatch between the store region and the payment option, it is likely because the billing address of your credit card must match the country/region of your Microsoft account. To resolve this issue, ensure that your payment method's billing address is set to the same country/region as your Microsoft account. Additionally, check if the app is available in your region, as some offers may not be accessible depending on your location.


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