Partner benefits advisory hours for developing Office add-ins

Hi Nico Boom

Thank you for reaching out to the Microsoft Q&A Forum and for sharing your experience. I understand that you’ve been actively developing Office Online add‑ins and working through the associated challenges.

Microsoft Q&A is a user‑to‑user support forum. Moderators and contributors can help clarify concepts and point to documentation, but we do not have visibility into partner benefit entitlements or the ability to coordinate advisory engagements on your behalf.

If your organization is a Microsoft Partner with an active partnership that includes advisory hours or technical benefits, those are typically engaged through Microsoft Partner Center. You can review your benefits and, if applicable, request advisory support directly from there.

For scenarios that require deeper investigation, architectural review, or direct engagement with Microsoft engineers beyond what the community can provide, opening a paid Microsoft Support ticket via Services Hub is a reasonable next step. Access and availability depend on your organization’s support agreement and assigned permissions. Please review the Services Hub sign‑in and eligibility requirements on Microsoft Learn before proceeding.

While you arrange advisory or support sessions, the following resource may also help unblock your development work.

• Stack Overflow: Posting specific development questions and tagging them with office‑js can help increase visibility within the broader developer community, including Microsoft engineers who monitor that tag. Important: This link will take you to Stack Overflow, which is outside Microsoft’s domain. Please note that Microsoft is not responsible for the accuracy, security, or advertising on external sites.

I hope this helps provide some direction.

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