This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
In the Microsoft Teams app unable to send image attached.Unable to connect themes app on.Android mobile phone.
Accessing, sharing, and managing documents and media within Microsoft Teams Free
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Hi!
Welcome to Microsoft Q&A forum.
Can you give a bit more information like what type of image are you sending ( jpg, mp4, png, docx) and if you know the file size of it. Can you also confirm if this error only shows up when sending an image.
It says to contact Microsoft
AI answer
If you are unable to send image attachments in the Microsoft Teams app on your Android mobile phone, it could be related to the settings for file sharing in large group chats. When there are more than 100 participants in a chat, the default setting for file sharing may restrict access, causing issues when trying to send files. In this case, participants might need to request permission to access the shared files, which can lead to difficulties in sending attachments.
Additionally, if you are experiencing connectivity issues with the Teams app itself, ensure that your mobile device has a stable internet connection and that the app is updated to the latest version.
For further troubleshooting, you may need to collect device logs to diagnose any underlying issues with the app on your device. This can be done through the Microsoft Teams admin center by selecting your device and downloading the logs for support purposes.
References: