A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
If Excel is freezing when you try to create a pivot table on your Mac, you can try the following troubleshooting steps:
- Quit all programs and close all windows: Make sure to force quit any applications that might be interfering with Excel. You can do this by selecting Force Quit from the Apple menu and closing any active applications.
- Remove Excel preferences and Office settings: Close all Microsoft Office programs, then go to the hidden Library folder by holding down the OPTION key while selecting the Go menu. Navigate to the Group Containers folder and look for the Com.microsoft.officeprefs.plist file. Delete this file and restart Excel to see if the issue persists.
- Perform a clean restart: This can help determine if background programs are interfering with Excel. You can find instructions on how to perform a clean startup here.
- Remove and then reinstall Office: If the problem continues, consider uninstalling and then reinstalling Office. Instructions for this can be found here.
- Use the Repair Disk Permissions feature: If you're running Mac OS X 10.2 or later, you can use the Disk Utility to repair disk permissions. Open the Disk Utility program from the Utilities folder, select your primary hard disk, and choose Repair Disk Permissions.
Following these steps should help resolve the freezing issue when creating pivot tables in Excel on your Mac.