Form few month the all user get Wi-Fi dissconnecting wifi

Jitendra Vishwakarma 10 Reputation points
2026-01-31T07:40:56.9133333+00:00

Symptoms observed:

Devices frequently show “Disconnected” or “Limited connectivity” messages.

RSSI values on client devices sometimes show 255, indicating the client never successfully associated with the access point.

The issue occurs across multiple devices and operating systems, including Windows laptops (Realtek RTL8852BE Wi-Fi adapters) and other devices.

  1. Users are forced to reconnect manually multiple times per day, causing disruption in work.

WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter

Interface GUID: {2149f2c2-184d-4d0b-b769-202bb814ba35}

Connection Mode: Automatic connection with a profile

Profile Name: Actuaries_India

SSID: Actuaries_India

BSS Type: Infrastructure

Failure Reason:The operation was cancelled.

RSSI: 255

upgrade & downgrade the driver and windows update as well but still the issue same.
for all user not even at realtech intel WLan card as well
dose have any solution on this so that please share the same.

Windows for business | Windows Client for IT Pros | Networking | Other
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  1. Jason Nguyen Tran 9,350 Reputation points Independent Advisor
    2026-01-31T08:30:35.1566667+00:00

    Hi Jitendra Vishwakarma,

    The behavior you described, frequent “Disconnected” or “Limited connectivity” messages, RSSI values showing 255, and WLAN AutoConfig failures, suggests that the issue is not limited to a single adapter model but may be related to driver stability or access point compatibility. The Realtek RTL8852BE Wi-Fi 6 adapters are known to have intermittent issues with certain firmware and driver builds, and similar symptoms can appear on Intel adapters if the AP firmware is outdated.

    Since you’ve already tried upgrading and downgrading drivers, I recommend verifying that your wireless access points are running the latest firmware and that WPA3 or advanced security features are not causing compatibility problems. Disabling “802.11ax” (Wi-Fi 6) mode temporarily and forcing devices to connect via 802.11ac can sometimes stabilize connections. Additionally, ensure that power management settings for the Wi-Fi adapter are set to “Maximum Performance” to prevent the adapter from being put into a low-power state.

    If the issue persists across multiple vendors’ adapters, it may point to an infrastructure-level problem. In that case, reviewing AP logs for authentication failures and testing with a different SSID or frequency band (2.4 GHz vs. 5 GHz) can help isolate the root cause.

    I hope these steps provide a clearer path forward. If you find this answer helpful, please consider hitting “Accept Answer” so others can benefit from it as well.

    Jason.

    1 person found this answer helpful.
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  2. Jason Nguyen Tran 9,350 Reputation points Independent Advisor
    2026-02-01T15:29:09.1633333+00:00

    Hi Jitendra Vishwakarma,

    Just checking in to see whether the issue has been resolved. Let me know if you need any further assistance from my side.

    If you found the answer helpful, selecting Accept Answer would be greatly appreciated 😊

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